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Managed IT service

Cybersecurity & Risk Management

Keep attacks, phishing, ransomware and access risk under active control with layered protection built for SMEs.

Overview

Where this service fits.

SMEs are increasingly targeted because many have limited in-house security resources. Total IT Consulting helps close that gap with layered protection across users, email, devices, networks, cloud services and staff awareness.

Threat detection and responseSecurity awareness trainingIdentity and access managementEmail, web and dark web protectionFirewall, VPN, EDR and vulnerability management

Why this matters for SMEs

The risk is not abstract. These figures show why SMEs are acting now rather than waiting for an incident to force the decision.

35%

of UK SMEs experienced a cyber incident in 2024

70%

of SME attacks involve phishing as a common method

32%

of UK SMEs have no cybersecurity protections in place

60%

of severely attacked small businesses may close within six months

Core deliverables

What you get as standard.

The practical outputs included from day one — not optional extras, but the baseline of the service.

01

Threat detection and response

02

Security awareness training

03

Identity and access management

04

Email, web and dark web protection

05

Firewall, VPN, EDR and vulnerability management

Detailed scope

How the work breaks down.

Rather than a flat checklist, the service is organised into focused streams of assessment, configuration, management and support.

Stream 01

Threat detection and response

Rapid identification and mitigation of threats across the business environment.

Real-time monitoring of network traffic and system activity

Fast investigation and containment when suspicious activity appears

Executive reporting so leaders understand risk and response actions

Stream 02

Security awareness training

Reducing human error and social engineering risk through practical staff education.

Regular phishing simulations

Interactive training modules for staff

Progress and risk reporting by user or team

Stream 03

Identity, email and web security

A focused delivery stream within cybersecurity & risk management.

Multi-factor authentication enforcement

Conditional access policies based on location, device and risk

Single Sign-On integration with Microsoft 365

Anti-phishing, spam filtering, URL filtering and sandboxing

DMARC, SPF and DKIM configuration for email authentication

Stream 04

Endpoint, network and certification support

A focused delivery stream within cybersecurity & risk management.

Scheduled vulnerability scans with risk scoring and prioritisation

Patch management and remediation workflows

Antivirus, anti-malware and Endpoint Detection and Response tooling

Managed firewalls, intrusion detection, secure VPN and network segmentation

Cyber Essentials support, including firewall setup, device protection and secure cloud service usage

Dark web monitoring for exposed company credentials and immediate remediation steps

How we deliver

A predictable delivery rhythm.

Every engagement follows the same four stages, so you always know what is happening now and what comes next.

1

Assess

We review your current setup, risks and priorities to agree what needs attention first.

2

Configure

We implement, harden and tune the systems and controls around how your team actually works.

3

Manage

We run, monitor and maintain the service day to day so issues are caught early.

4

Report

You get clear, regular reporting on status, risk and the outcomes delivered.

Get started

Ready to talk through Cybersecurity & Risk Management?

Share the challenge, the affected teams and the outcome you need. We will recommend the right starting point — no pressure, no jargon.

Free, no-obligation consultation

A response within one business day

Practical advice scoped for SMEs