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Managed IT service

Business Continuity & Disaster Recovery

Recover quickly from outages, accidental deletion, ransomware and infrastructure failure.

Overview

Where this service fits.

Cyberattacks, hardware failures and unexpected outages can quickly disrupt SME operations. Our backup, disaster recovery and business continuity services help protect critical data and keep the business operating when something goes wrong.

Automated cloud backupsRTO and RPO planningFailover and remote work continuityBackup integrity checksTabletop exercises and disaster recovery drills

Core deliverables

What you get as standard.

The practical outputs included from day one — not optional extras, but the baseline of the service.

01

Automated cloud backups

02

RTO and RPO planning

03

Failover and remote work continuity

04

Backup integrity checks

05

Tabletop exercises and disaster recovery drills

Detailed scope

How the work breaks down.

Rather than a flat checklist, the service is organised into focused streams of assessment, configuration, management and support.

Stream 01

Automated cloud backups

Secure, scheduled protection for critical data and systems.

Microsoft 365 backup for Exchange Online, SharePoint, OneDrive and Teams

Endpoint and server backup for desktops, laptops and on-premises servers

Versioning and retention policies to recover from accidental deletion or ransomware

Stream 02

Disaster recovery planning

Preparing for worst-case scenarios with clear recovery priorities.

Business impact analysis to identify critical systems

Recovery Time Objectives and Recovery Point Objectives tailored to operations

Cloud-based or hybrid failover options to keep services running

Stream 03

Business continuity strategy

A focused delivery stream within business continuity & disaster recovery.

Continuity plans for maintaining operations during disruption

Secure remote work enablement so staff can continue working

Redundant infrastructure for critical services

Stream 04

Testing, validation and compliance

A focused delivery stream within business continuity & disaster recovery.

Scheduled disaster recovery drills

Backup integrity checks to confirm data is complete and restorable

Tabletop exercises for incident readiness

End-to-end encryption, geo-redundant storage and alignment with GDPR and Cyber Essentials

How we deliver

A predictable delivery rhythm.

Every engagement follows the same four stages, so you always know what is happening now and what comes next.

1

Assess

We review your current setup, risks and priorities to agree what needs attention first.

2

Configure

We implement, harden and tune the systems and controls around how your team actually works.

3

Manage

We run, monitor and maintain the service day to day so issues are caught early.

4

Report

You get clear, regular reporting on status, risk and the outcomes delivered.

Get started

Ready to talk through Business Continuity & Disaster Recovery?

Share the challenge, the affected teams and the outcome you need. We will recommend the right starting point — no pressure, no jargon.

Free, no-obligation consultation

A response within one business day

Practical advice scoped for SMEs